Buzzeasy Blog

The Importance of In-Queue Call-Back In The New Era

The Importance of In-Queue Call-Back In The New Era

A blog that explores the current challenges faced by the call center and how in-queue callback techn...

Connect Social & Digital Channels to Avaya AACC & ACCS

Connect Social & Digital Channels to Avaya AACC & ACCS

Avaya Aura Contact Center (AACC) and Avaya Contact Center Select (ACCS) can now be extended - add di...

Microsoft Teams and the Future of Work

Microsoft Teams and the Future of Work

COVID-19 has accelerated the adoption of digital collaboration platforms like Microsoft Teams, but w...

Buzzeasy Gateway for Avaya AACC & ACCS

Buzzeasy Gateway for Avaya AACC & ACCS

View the Buzzeasy Gateway for Avaya AACC & ACCS Information Sheet - Adding digital and social channe...

Geomant Recording Service for Microsoft Teams

Geomant Recording Service for Microsoft Teams

View the Geomant Recording Service for Microsoft Teams Information Sheet - Use Microsoft Teams with ...

Buzzeasy Contact Centre for Microsoft Teams

Buzzeasy Contact Centre for Microsoft Teams

View the Buzzeasy Contact Centre for Teams Information Sheet - Extending the power of Microsoft Team...

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