Buzzeasy Blog
The Importance of In-Queue Call-Back In The New Era
A blog that explores the current challenges faced by the call center and how in-queue callback techn...
Connect Social & Digital Channels to Avaya AACC & ACCS
Avaya Aura Contact Center (AACC) and Avaya Contact Center Select (ACCS) can now be extended - add di...
Microsoft Teams and the Future of Work
COVID-19 has accelerated the adoption of digital collaboration platforms like Microsoft Teams, but w...
Buzzeasy Gateway for Avaya AACC & ACCS
View the Buzzeasy Gateway for Avaya AACC & ACCS Information Sheet - Adding digital and social channe...
Geomant Recording Service for Microsoft Teams
View the Geomant Recording Service for Microsoft Teams Information Sheet - Use Microsoft Teams with ...
Buzzeasy Contact Centre for Microsoft Teams
View the Buzzeasy Contact Centre for Teams Information Sheet - Extending the power of Microsoft Team...