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Microsoft Teams Call Center Features: What to Expect from a Teams Integrated Contact Center

Microsoft Teams Call Center Features: What to Expect from a Teams Integrated Contact Center

Wondering what Microsoft Teams Call Center Features are available? Here's What to Expect from a Team...

Defining CCaaS: What is Contact Center as a Service and Why is it So Valuable?

Defining CCaaS: What is Contact Center as a Service and Why is it So Valuable?

A complete guide to Contact Center as a Service (CCaaS).

Partnership Opportunities: Leveraging the Possibilities of Teams

Partnership Opportunities: Leveraging the Possibilities of Teams

Microsoft Teams Contact Centers: Reseller Opportunities - Let’s explore the benefits of Microsoft Te...

Geomant Joins Microsoft Certification Program

Geomant Joins Microsoft Certification Program

Learn about Geomant's listing on the Docs.Microsoft.com website as a participating member of the Mic...

7 Microsoft Teams Contact Center Features for Managing Remote Agents

7 Microsoft Teams Contact Center Features for Managing Remote Agents

Which features of Microsoft Teams Contact Center solutions are best for managing remote agents? We t...

Contact Centre Trends from 2020 to 2021

Contact Centre Trends from 2020 to 2021

The contact centre is changing, new trends in customer service and technology are leading this trans...

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