Posts about Microsoft

Trends Transforming Housing Association Customer Service

Trends Transforming Housing Association Customer Service

The pandemic pushed housing associations to accelerate investments in tools to eliminate pain points...

How Buzzeasy for Teams Enables the Right Kind of Conversations

How Buzzeasy for Teams Enables the Right Kind of Conversations

Check out Viktor Gajodi, CEO of Buzzeasy, featured in an article by UC Today on the evolution and ne...

Improving Customer Service in the Education Sector With Microsoft Teams Contact Center

Improving Customer Service in the Education Sector With Microsoft Teams Contact Center

We explore 5 steps to improving customer service in the education sector with Microsoft Teams Contac...

Microsoft Teams Call Center Features: What to Expect from a Teams Integrated Contact Center

Microsoft Teams Call Center Features: What to Expect from a Teams Integrated Contact Center

Wondering what Microsoft Teams Call Center Features are available? Here's What to Expect from a Team...

Defining CCaaS: What is Contact Center as a Service and Why is it So Valuable?

Defining CCaaS: What is Contact Center as a Service and Why is it So Valuable?

A complete guide to Contact Center as a Service (CCaaS).

Partnership Opportunities: Leveraging the Possibilities of Teams

Partnership Opportunities: Leveraging the Possibilities of Teams

Microsoft Teams Contact Centers: Reseller Opportunities - Let’s explore the benefits of Microsoft Te...

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