Cloud-based, AI-powered. Buzzeasy helps your business create meaningful customer experiences
Buzzeasy offers a comprehensive suite of features that enhance communication, provide insightful analytics, and empower agents with advanced tools to deliver exceptional customer service.
- Any channel: Integrate email, web chat, social media, Skype, SMS, and WhatsApp communications in one place.
- AI-ready: Agent Assist & Chat Translation, ChatGPT-powered bots integration, AI-powered Knowledge Base, Conversation Summary, and more!
- Monitor the customer journey with all connections logged in one place
- Data-driven: Get seamless integration with your Business intelligence platform and our reporting and monitoring system
- Connects front-line agents with back-office managers
“The Buzzeasy product allows our clients to leverage their investment into Microsoft Teams and allows customer service to be part of their company-wide communication strategy. The Buzzeasy team is a pleasure to work with and provides 1st class support as and when required.”
Simon Nakra - Sales and Marketing Director Conversant Technology