The Buzzeasy team wanted to highlight some of the most significant Microsoft Teams announcements and...
Linking your CRM system to your contact center makes it easier to learn about your audience and desi...
As a direct routing provider, partnering with a certified Microsoft Teams contact center vendor allo...
Customer experience (also known as CX) is defined by the interactions and experiences your customer ...
Modern contact centres are collecting more data than ever before. However, with masses of data at h...
We explore 5 steps to improving customer service in the education sector with Microsoft Teams Contac...