Posts about Buzzeasy (2)

5 Tips for Creating Personalized Customer Experiences

5 Tips for Creating Personalized Customer Experiences

Customer experience (also known as CX) is defined by the interactions and experiences your customer ...

Boosting Revenue with Value-Add Solutions

Boosting Revenue with Value-Add Solutions

As a direct routing provider, partnering with a certified Microsoft Teams contact center vendor allo...

Which Contact Center Metrics Should You be Tracking?

Which Contact Center Metrics Should You be Tracking?

Modern contact centres are collecting more data than ever before. However, with masses of data at h...

Improving Customer Service in the Education Sector With Microsoft Teams Contact Center

Improving Customer Service in the Education Sector With Microsoft Teams Contact Center

We explore 5 steps to improving customer service in the education sector with Microsoft Teams Contac...

Microsoft Teams Call Center Features: What to Expect from a Teams Integrated Contact Center

Microsoft Teams Call Center Features: What to Expect from a Teams Integrated Contact Center

Wondering what Microsoft Teams Call Center Features are available? Here's What to Expect from a Team...

Defining CCaaS: What is Contact Center as a Service and Why is it So Valuable?

Defining CCaaS: What is Contact Center as a Service and Why is it So Valuable?

A complete guide to Contact Center as a Service (CCaaS).

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