Posts about Buzzeasy (3)

Geomant Joins Microsoft Certification Program

Geomant Joins Microsoft Certification Program

Learn about Geomant's listing on the Docs.Microsoft.com website as a participating member of the Mic...

7 Microsoft Teams Contact Center Features for Managing Remote Agents

7 Microsoft Teams Contact Center Features for Managing Remote Agents

Which features of Microsoft Teams Contact Center solutions are best for managing remote agents? We t...

Contact Centre Trends from 2020 to 2021

Contact Centre Trends from 2020 to 2021

The contact centre is changing, new trends in customer service and technology are leading this trans...

Webinar: How to use Microsoft Teams for Customer Service

Webinar: How to use Microsoft Teams for Customer Service

In this webinar, we look beyond Teams recognized strengths as an internal communication tool and foc...

The Importance of In-Queue Call-Back In The New Era

The Importance of In-Queue Call-Back In The New Era

A blog that explores the current challenges faced by the call center and how in-queue callback techn...

Connect Social & Digital Channels to Avaya AACC & ACCS

Connect Social & Digital Channels to Avaya AACC & ACCS

Avaya Aura Contact Center (AACC) and Avaya Contact Center Select (ACCS) can now be extended - add di...

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