Posts about Contact Center (2)
Improving Customer Service in the Education Sector With Microsoft Teams Contact Center
We explore 5 steps to improving customer service in the education sector with Microsoft Teams Contac...
Microsoft Teams Call Center Features: What to Expect from a Teams Integrated Contact Center
Wondering what Microsoft Teams Call Center Features are available? Here's What to Expect from a Team...
Defining CCaaS: What is Contact Center as a Service and Why is it So Valuable?
A complete guide to Contact Center as a Service (CCaaS).
Partnership Opportunities: Leveraging the Possibilities of Teams
Microsoft Teams Contact Centers: Reseller Opportunities - Let’s explore the benefits of Microsoft Te...
Contact Centre Trends from 2020 to 2021
The contact centre is changing, new trends in customer service and technology are leading this trans...
Webinar: How to use Microsoft Teams for Customer Service
In this webinar, we look beyond Teams recognized strengths as an internal communication tool and foc...