Posts about Contact Center (2)

Microsoft Teams Call Center Features: What to Expect from a Teams Integrated Contact Center

Microsoft Teams Call Center Features: What to Expect from a Teams Integrated Contact Center

Wondering what Microsoft Teams Call Center Features are available? Here's What to Expect from a Team...

Defining CCaaS: What is Contact Center as a Service and Why is it So Valuable?

Defining CCaaS: What is Contact Center as a Service and Why is it So Valuable?

A complete guide to Contact Center as a Service (CCaaS).

Partnership Opportunities: Leveraging the Possibilities of Teams

Partnership Opportunities: Leveraging the Possibilities of Teams

Microsoft Teams Contact Centers: Reseller Opportunities - Let’s explore the benefits of Microsoft Te...

Contact Centre Trends from 2020 to 2021

Contact Centre Trends from 2020 to 2021

The contact centre is changing, new trends in customer service and technology are leading this trans...

Webinar: How to use Microsoft Teams for Customer Service

Webinar: How to use Microsoft Teams for Customer Service

In this webinar, we look beyond Teams recognized strengths as an internal communication tool and foc...

Connect Social & Digital Channels to Avaya AACC & ACCS

Connect Social & Digital Channels to Avaya AACC & ACCS

Avaya Aura Contact Center (AACC) and Avaya Contact Center Select (ACCS) can now be extended - add di...

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