Posts about Customer Experience (2)

The Importance of In-Queue Call-Back In The New Era

The Importance of In-Queue Call-Back In The New Era

A blog that explores the current challenges faced by the call center and how in-queue callback techn...

Buzzeasy Gateway for Avaya AACC & ACCS

Buzzeasy Gateway for Avaya AACC & ACCS

View the Buzzeasy Gateway for Avaya AACC & ACCS Information Sheet - Adding digital and social channe...

Video: Buzzeasy Customer Engagement Platform

Video: Buzzeasy Customer Engagement Platform

Buzzeasy is a customer engagement platform perfect for organisations wanting to offer multichannel c...

Video: What can Geomant Buzzeasy do for you?

Video: What can Geomant Buzzeasy do for you?

Buzzeasy provides a single solution for enabling customer contact from multiple channels such as Ema...

Buzzeasy Multichannel Chat Information Sheet

Buzzeasy Multichannel Chat Information Sheet

View the Buzzeasy Multichannel Chat Information Sheet

Digital Call Center Conference 2019

Digital Call Center Conference 2019

Events like the Digital Call Centre conference are invaluable because they allow attendees to gather...

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