Posts about Customer Experience (2)
7 Microsoft Teams Contact Center Features for Managing Remote Agents
Which features of Microsoft Teams Contact Center solutions are best for managing remote agents? We t...
Contact Centre Trends from 2020 to 2021
The contact centre is changing, new trends in customer service and technology are leading this trans...
The Importance of In-Queue Call-Back In The New Era
A blog that explores the current challenges faced by the call center and how in-queue callback techn...
Buzzeasy Gateway for Avaya AACC & ACCS
View the Buzzeasy Gateway for Avaya AACC & ACCS Information Sheet - Adding digital and social channe...
Video: Buzzeasy Customer Engagement Platform
Buzzeasy is a customer engagement platform perfect for organisations wanting to offer multichannel c...
Video: What can Geomant Buzzeasy do for you?
Buzzeasy provides a single solution for enabling customer contact from multiple channels such as Ema...