Digital Call Center Conference 2019
Events like the Digital Call Centre conference are invaluable because they allow attendees to gather...
Learn how you can better benefit from your front line customer service representatives
What is it that makes you choose between one contact centre platform and any other? Or, from a partner perspective, makes a solution easy to sell? In an ultra-competitive market, small details often make a difference between solid uptake and growth and struggling to keep pace with the competition.
That’s the viewpoint of Viktor Gajodi, CEO of Buzzeasy, the contact centre solution for Microsoft Teams solution. The company gets a lot of positive customer feedback on Buzzeasy. Interestingly, much of it focuses on specific features that, on their own, might seem to be of little significance, but taken collectively, make a big difference to the user experience – and to the partners selling and supporting Buzzeasy.
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Events like the Digital Call Centre conference are invaluable because they allow attendees to gather...
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