Buzzeasy Partner Program
As the Digital Transformation drives forward, Buzzeasy Partners can tie themselves with Microsoft Teams’ unprecedented growth.
Since April of 2020, the platform has seen their user base grow by over 260%.
Grossing $6.8 billion in 2020 and ballooning to 270 million daily users in December of 2021.
Microsoft Teams is forecasted to reach nearly $11 billion in revenue by 2027.
Building on the multi-billion dollar unified communications platform, Buzzeasy provides an unmatched, cost-effective omni-channel software.
Unlike older contact center software, agents can have access to all the same channels, features, internal chat functions – regardless of department or role.
By providing them a seamless messaging platform and putting information directly at their fingertips, agents no longer need to be reliant on call transfers and forwardings.
With an in-house team trained to lead customer onboarding, implementation, and support, Buzzeasy enables partners to do what they do best: sell.
A Geomant subsidiary, Buzzeasy offers unmatched industry experience and an expert-led resource academy.
As a Teams solution, Buzzeasy gives your customers direct access to Microsoft’s extensive catalog of cloud solutions.
Package Buzzeasy with your current portfolio and other Microsoft offerings to further serve your customer base, as well as attract new clients.
Harness the unmatched popularity of Microsoft Teams and offer a premier contact center solution to over 270 million daily users.
As Microsoft continues to push its flagship brand, Partners can expect an endless stream of prospective customers.
Mari Mitchell - President and COO Geomant Americas
Segments, prioritizes, and routes customers to the best available agents by leveraging AI and caller activity data.
Monitor operational performance from a single dashboard with Power BI reporting, real time analytics, and KPI analysis.
Manage digital chat features across all platforms - including email, Facebook, Twitter, SMS, and more - from a single contact center solution.
See every part of the customer journey in real time with a unified view across all channels – regardless of how they make contact.
Our monthly updates give you expertly curated resources about customer service and the digital transformation each time the calendar page flips.