Cultivate brand loyalty through meaningful customer experiences
Buzzeasy enables public and private sector organizations to support omni-channel engagement using Microsoft Teams.
- Communicate by email, webchat, Facebook, Twitter, Skype, SMS, and WhatsApp
- Implement a self-service avenue using AI & Bots
- Monitor the customer journey with all connections logged in one place
- Utilize Power BI reporting and real-time analytics
- Connects front-line agents with back-office managers
“The Buzzeasy product allows our clients to leverage their investment into Microsoft Teams and allows customer service to be part of their company-wide communication strategy. The Buzzeasy team is a pleasure to work with and provides 1st class support as and when required.”
Simon Nakra - Sales and Marketing Director Conversant Technology