Our Purpose
To provide our customers with a fully featured contact center solution, built directly on Microsoft Teams’ recognizable platform.
Our Promise
To deliver a solution that enables our users to communicate with customers on their preferred channels while maximizing operational efficiency.
Our Guarantee
To guide our customers through a cost-effective, seamless digital transformation of their contact center solutions.
Why Buzzeasy
Buzzeasy was developed to provide a customer-centric view to enhance the customer experience and drive growth. It also fills a void within the agent experience, where our solution will increase agent productivity and optimize the contact center. And now, with the expansion of our AI capabilities, we're powering profound changes in the Customer Experience Industry.
Our Values
Treat people like people
Fair, supportive, and courteous - everyone deserves honesty, respect, and genuine care.
Along with supporting our partners and vendors, we take pride in creating a healthy workplace for all of our employees, including offering flexible work schedules, remote work opportunities, and advanced education programs.
Go green or go home
We believe it’s our duty to care for and nurture the world we live in.
Buzzeasy participates in environmentally conscious initiatives, seeks out supplies from eco-friendly vendors, supports measures to build sustainable communities, and more.
Partner with progressive thinkers
Like Buzzeasy, our partners are driven to improve the world around them.
We look to create long-term relationships with organizations that participate in ethical and sustainable practices in order to drive their respective growth.
Do more than just give back
The way we see it, businesses should play active roles in the prosperity and growth of their communities.
Beyond just “giving back” locally, we seek to help the development of communities through regional partnerships.
Buzzeasy
an Mtech Company
Buzzeasy, a key component of Mtech's innovative suite, is revolutionizing the BPO industry by transforming customer service delivery. As an integral part of Mtech's next-generation platform, Buzzeasy leverages advanced technology to enhance user experiences and empower industry professionals with smarter solutions.
Buzzeasy was born as part of Geomant, one of Europe's most well-known and respected System Integrators. With more than 20 years of experience in the Customer Experience and Customer Services Industry, Geomant was acquired by Mplus Group and now integrates Mtech, Mplus' tech business unit.
Mtech is a leading next-generation technology provider that revolutionizes business operations and customer experience with advanced AI-driven solutions and cloud-based services. Mtech's diverse range of cutting-edge products, services, and consultancy options is meticulously designed to revolutionize how businesses interact with customers and manage their processes, accessing seamless, top-tier tools that empower them to elevate customer experience, streamline operations, and embrace digital transformation readily.
20+ Years of Contact Center Innovation
