Our Purpose
To provide our customers with a fully featured contact center solution, built directly on Microsoft Teams’ recognizable platform.
Our Promise
To deliver a solution that enables our users to communicate with customers on their preferred channels while maximizing operational efficiency.
Our Guarantee
To guide our customers through a cost-effective, seamless digital transformation of their contact center solutions.
Why Buzzeasy
Buzzeasy was developed to provide a customer centric view to enhance the customer experience and drive growth. It also fills a void within the agent experience where our solution will increase agent productivity and optimize the contact center.
Our Values
Treat people like people
Fair, supportive, and courteous - everyone deserves honesty, respect, and genuine care.
Along with supporting our partners and vendors, we take pride in creating a healthy workplace for all of our employees, including offering flexible work schedules, remote work opportunities, and advanced education programs.
Go green or go home
We believe it’s our duty to care for and nurture the world we live in.
Buzzeasy participates in environmentally conscious initiatives, seeks out supplies from eco-friendly vendors, supports measures to build sustainable communities, and more.
Partner with progressive thinkers
Like Buzzeasy, our partners are driven to improve the world around them.
We look to create long-term relationships with organizations that participate in ethical and sustainable practices in order to drive their respective growth.
Do more than just give back
The way we see it, businesses should play active roles in the prosperity and growth of their communities.
Beyond just “giving back” locally, we seek to help the development of communities through regional partnerships.
Meet the Leadership Team
With a passion for providing technology that enables companies to provide the very best customer service, Viktor is the driving force behind Buzzeasy. Driven by 25 years of industry experience, Viktor founded Geomant in 2000 with Ákos Vécsei, blending corporate structure with the entrepreneurial mindset.
After several successful years as the Business Development Manager, the Geomant Group d.o.o. Board of Directors requested Viktor to lead the Buzzeasy Business Unit in January of 2021. Viktor’s enthusiastic leadership and management style, coupled with his significant customer service and sales experience, makes him the ideal fit for guiding Buzzeasy through this exciting period of growth.
With a PhD in Physics, a Masters in Business Administration, and 20 years of experience in customer service and software development, Gustavo’s experience speaks for itself. At Geomant, Gustavo served as the Product Development Director, where he led the AI Practice until his recent appointment to Buzzeasy Product Manager.
Gustavo’s continuous drive to harmonize customer requests with market trends, enthusiasm for innovative methodologies, and extensive industry knowledge has garnered unmatched respect from our vendors, including Avaya and Microsoft, our partners, our customers, and the Buzzeasy development team.
With over 20 years of far-reaching Project Management and Delivery Management experience, Gabriel’s passion for cultivating satisfied customers has only grown. As the Cloud Operations Manager for Buzzeasy, Gabriel gets to put his passion into practice daily. Under his leadership, Buzzeasy is able to maintain strong, consistent customer satisfaction across the entire user journey, starting with initial onboarding and continuing with every daily use.
Prior to joining Buzzeasy, Gabriel worked for Geomant as their Customer Success Manager for the Wallboard Product Line, where he managed a diverse project portfolio to meet corporate goals and financial objectives.
Buzzeasy
A Geomant Product
The newest addition to our global solutions company, Buzzeasy is a product of Geomant’s core expertise: customizable computer telephony integrations (CTI) for businesses of every size.
By combining our expertise with over two decades of industry experience, our team sought to build the next innovative, cloud-based complement for Microsoft Teams.
Developed to enhance the customer experience, improve agent efficiency, and drive brand loyalty, Buzzeasy’s flagship solution provides agents with a contact center solution like no other.
20+ Years of Contact Center Innovation
