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Buzzeasy Dashboard for Microsoft Teams

Deliver real, human interactions across all channels

Elevate your organization’s customer service experience with cost-effective contact center software
Designed for Microsoft Teams
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Growing Brand Loyalty Together

Created by Geomant, Buzzeasy extends partner cloud portfolios and Microsoft Teams’ capabilities to provide a consistent customer experience. By leveraging the contact center software’s capabilities, partners can maximize every touchpoint to nurture customers into brand advocates – regardless of which channel they use.
Become a partner Receive expertly crafted resources, technical training, lab and demonstration systems, and more.
Buzzeasy Task Manager Dashboard | Microsoft Teams add on

Driving the Digital Transformation Forward

Buzzeasy enables organizations to maximize their contact center’s efficiency while delivering exemplary customer service. As a Microsoft Teams add-on, our cost-effective solution seamlessly integrates with the existing Microsoft Power BI Platform to provide a familiar user experience. Aiding in the digital transition, Buzzeasy also archives outdated, costly call center technologies.

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Get more value from your Microsoft stack

Leverage Microsoft Teams’

existing infrastructure to power omni-channel communications for every type of organization.

Uncover customer data

through real time reporting and Microsoft Power BI – including abandon rate, first call resolution, and more.

Maximize contact center impact

by optimizing communication across all channels and developing brand loyalty through consistent customer experiences.

Eliminate the financial burden

of operating a contact center by improving efficiency, minimizing department size, and improving customer retention.

The Buzzeasy product allows our clients to leverage their investment into Microsoft Teams and allows customer service to be part of their company-wide communication strategy. The Buzzeasy team is a pleasure to work with and provides 1st class support as and when required. “

Simon Nakra - Sales and Marketing Director Conversant Technology

Why Omi-Channel Whitepaper | Busseasy

Why Omni-Channel?

As the world continues to move into the digital age, contact centers are growing less effective by the day. Counter to costly and antiquated call centers, omni-channel systems enable organizations to connect with more customers at a fraction of the effort.

Supporting Microsoft’s Essential Communities

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Local Governments

You can improve agent efficiency and customer satisfaction by providing agents access to the information they need, tracking important history about the customer journey, and delivering personalized experiences.
education-shoutbox

Education

The most significant benefit of combining CRM and contact center technology is it allows for a natural flow of data and knowledge between you and your team members. Look for an integration solution that enables automated data synchronization according to your specific needs.
it-helpdesk

IT Helpdesk

Enriching call handling controls and digital interaction capabilities with a CRM’s data instantly streamlines the process of delivering meaningful, contextual experiences to customers. Most importantly, your agent can spend less time switching between tools to complete essential tasks.

What we’re talking about on our blog

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